Drive a successful implementation with our help.
Check the pricing page to find the right pack according to your business needs.
As we find from the deployment of several cased, there is a learning curve before you can grasp this ERP tool. So take advantage of our knowledge and experience to save your frustration.
Q & A
What do the Success Packs include?
OThe Success Packs include a package of premium services by a dedicated consultant. During the implementation phase, you will have an Project Manager assigned to you to analyze your requirements and configure your Apps according to your needs. The consultant will also train you on how to use the Apps, coach you on how you can use the functions and features to grow your business. He will also customize your apps provided that you opted for the 'Custom apps' you have selected. Based on the apps and number of custom apps you selected on the pricing page, a pack will be preselected that best fits the typical number of hours needed to start using ERP successfully. Our consultants will do their best efforts to help you get started with OpenERP within that time.
What will the 'Dedicated Customer Success Consultant' do ?
Before implementation, our consultant will analyze the way your business runs and suggest the best way to use Open ERP. We will handle all configuration and coach you on how to use Open ERP. This service is organized through planned sessions (over the telephone or online) where our consultant will carry out a more in-depth analysis of your needs to see what can be improved in line with the existing functional possibilities of the official Apps. We will provide you training material so that you are always able to use the latest version of Apps.
How will the hours be counted ?
Normally the hours spent on your project will be counted in hours with the minimum unit of 1 hour. Travel time counted; Travel expenses charged separately.
Is there a special discount for new customers ?
Yes, we do offer a big 50% disount to new customers, for their first pack only.
What if I have custom needs that require developments and ad hoc integration?
For advanced needs, such as custom development, you can work with us or someone who knows the software. Developments carried out by us are charged per day of consulting.